Transparency

Our Staff

Last updated October 14, 2026

Element One Gaming is run by volunteers who play alongside you. This page shows who they are, what each role does, how we handle problems, and how to reach us. Our community rules are the standard we apply, and our support channel is where every request for help starts.

The team

This list comes straight from Discord roles and refreshes every few minutes.

What staff do

• Keep things welcoming. Enforce the community rules fairly and the same way for everyone, including each other.
• Run community life. Schedule events, award Elemental Index points, review join applications and look after the Discord server and this website.
• Help members. Answer questions, sort out disputes and point people to the right place.

How moderation works

We aim to fix problems, not punish people. For most rule breaks we step up only as far as needed:

• A friendly word. A reminder of the rule, usually in a message to you.
• A warning. For repeated or clearer breaks. We tell you what happened and which rule it was.
• A timeout or temporary restriction. For heated situations or ongoing problems, so everyone can cool off.
• Removal. For serious or repeated harm, such as harassment, hate, threats, scams or anything that makes members unsafe. Serious cases can skip earlier steps.

Staff can remove posts, squad listings and forum messages on the website and in Discord when they break the rules. Staff act on what they see or what members report, and we keep a private record of moderation actions so decisions stay consistent.

How to get help

• Something against the rules or unsafe? Bring it to our support channel in Discord. Include a link or screenshot if you can. If you would rather not post it publicly, say so there and staff will move it to a private conversation.
• Question about events, points or the site? Ask in the same support channel. That is the best way to reach the team, and it keeps every request in one place.
• Want to join? Apply here and a staff member will reach out on Discord.
• Want to see or remove your data? See the Privacy Policy and open a request in the support channel.

If you disagree with a decision

Anyone can ask for a review. Open a request in the support channel, explain your side and say you would like a review. You can ask for someone other than the staff member involved. A different staff member will look at it and we will tell you the outcome. We may keep, change or undo the decision.

What we promise

• We apply the rules evenly, whether you are a new member or a long-time one.
• We explain the reason when we take action against you.
• We keep reports and moderation records private, and use them only to run the community.
• We listen when members tell us something is not working.

Staff are volunteers and make mistakes sometimes. If we got something wrong, tell us.